An exclusive, professional community dedicated to improving the contribution and effectiveness of current and future customer success leaders Through research, accreditation, benchmarking and networking.
BY LEADERS; for LEADERS
The Institute is run by and exclusively for those holding senior leadership positions in customer success. Membership is subject to strict eligibility criteria.
WHAT WE DO
Our focus is on defining and raising the professional standards of CS leaders through a range of accreditation and development activities.
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Ready to take your leadership to the next level?